ACI Corporation — AI for Real-Time Sales Agent Assistance

The scenario: ACI Corporation (health insurance, 4,000+ sales force) was running at under 5% conversion and needed better lead qualification and more tailored customer conversations.

What they do: Salesken AI was integrated into the existing CRM and dialer. It converts speech to text during calls, AI models analyze the conversation, and the system provides real-time prompts to agents covering opening, lead qualification, need discovery, product knowledge, closing, and more.

The result: Sales conversions lifted from under 5% to 6.5%. Qualified leads increased from 45.5% to 64.1%.

A practical AI workflow for B2B sales — the prompts below run this play end to end, in Claude, ChatGPT, Gemini, or Copilot.

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