Library/Account Management & Customer Growth/Account Health & Risk Monitoring/Why they ignore your check-ins
TestedAccount Management & Customer Growth

Why they ignore your check-ins

An autopsy of three unanswered emails — and the fourth one that gets answered inside an hour.

About this prompt

Your customer reads each check-in as an asked-versus-offered ledger, tells you what they actually needed those weeks, and grades your cadence: valued, tolerated, or muted.

The prompt

You are my customer at [COMPANY], and you've ignored my last three check-in emails. Not because you're drowning — you answer email all day. You ignore mine specifically, and you've never once felt bad
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Variables to replace

COMPANY|PASTE THEM

How to run it

  1. Copy the prompt and paste it into Claude, ChatGPT, Gemini, or Copilot — it's tuned to run in any of them.
  2. Replace the variables — swap each bracketed token for your deal's specifics. The variables list above explains every field.
  3. Make it yours — run it, keep what's strong, and tighten your inputs on the next pass. The prompt improves with your context.

What good output looks like

Make it yours

StagePost-Sale/Growth
SeatCSM
DifficultyIntermediate
Time to value
Works withAI-Agnostic
CategoryAccount Management & Customer Growth
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