Respond to a Prospect Who Mentions a Competitor
The most common competitive moment, answered calmly across three scenarios.
Read the full prompt
Help me respond when a prospect mentions a competitor. Context: - What they said: [EXACT QUOTE] - Competitor mentioned: [NAME] - Where we're strong vs. them: [ADVANTAGES] - Where they're strong vs. us: [THEIR ADVANTAGES] - Prospect's priorities: [WHAT THEY CARE ABOUT] Create responses for these scenarios: 1. "We're also looking at X" (evaluation) 2. "We currently use X" (displacement) 3. "X is cheaper" (price comparison) 4. "X has feature Y" (feature gap) 5. "We heard X is better at Z" (reputation) Rules: - Never badmouth competitor - Ask questions first - Focus on fit, not features - Acknowledge where they're strong - Tie differentiators to their priorities
The exact quote, the competitor named, your relative strengths and theirs, the prospect's priorities.
Branches by situation, evaluating, already using, or price comparison, so the response fits how the name actually came up.
Three composed responses that keep the deal alive without attacking anyone.