Competitive Battlecard Builder

A standing competitive library rather than a one-off card, holding the sources behind each claim and the last-verified date per competitor so the cards stay usable as the market moves.

Sales Enablement
All Stages
Intermediate
20 min
Competitive Intelligence
Free

What this Project holds

Inside this Project, Claude carries the library itself:

  • Every battlecard built so far, in one consistent format.
  • The source behind each claim — what it was, and when it was published.
  • The last-verified date per competitor, so you can see at a glance which cards have gone stale.
  • What has changed between refreshes — the competitive movement history that makes a repository more useful than a folder of documents.

Run one Project for your whole competitive set rather than one per competitor. Comparison across cards is most of the value.

When to use it

Reach for this Project when:

  • You need a battlecard for a competitor that appears in deals.
  • An existing card is out of date and needs a documented refresh.
  • A rep needs trap questions before a competitive call.
  • You want to know what changed about a competitor since the last review.

Use something else when:

  • You are positioning one specific deal against one competitor — that belongs in MEDDPICC Deal Strategy Workspace, under Competition.
  • You are answering formal competitive questions in an RFP — that is RFP Response Assistant, which carries the escalation and sign-off model those answers need.

Project Instructions

A portable text file you can keep, edit, and paste into Claude. It is not an installation.

What you'll need

Per competitor, you provide:

  • The competitor name.
  • Source material — their website and pricing pages, product documentation, review-site content, analyst summaries, and your own win and loss notes.
  • The date each source was published or retrieved, wherever you have it. This Project treats undated material as weaker evidence.

Your own win and loss debriefs are the highest-quality input you have. They describe what actually happened in deals, which no public source will tell you.

Suggested knowledge files to upload

Upload these when you create the Project. The approved claims list is not optional.

FileOwnerRefresh
Approved competitive claims listProduct marketing, with legalQuarterly
Your positioning and differentiation documentProduct marketingOn positioning change
Win and loss debriefsYou or RevOpsMonthly
Pricing and packaging referenceProduct marketingOn price change

Without the approved claims list this Project can still build a card, but it cannot tell a rep which claims are safe to say out loud — which is the part that carries risk.

Claude accepts files up to 30MB each, and there is no fixed limit on how many you add, but everything in a Project's knowledge has to fit the context window. Fewer, sharper files beat a full archive.

Prepare files this way:

  • Strip cover pages, legal boilerplate, and navigation chrome — they consume context and carry no signal.
  • Prefer text formats. A clean export beats a scanned PDF.
  • Name each file for what it contains, not when you exported it. Claude reads filenames.
  • One subject per file. A merged reference document is harder to cite precisely.
  • Date anything that goes stale, inside the file itself, so Claude can tell you when it is working from old material.

Setting it up

  1. Create the Project. Name it for the competitive set — for example Competitive Library — Core Market. One Project for all competitors.
  2. Paste the Project Instructions.
  3. Replace the three bracketed fields. The approved claims source is the one that governs risk; fill it even if the answer is a person's name rather than a document.
  4. Upload the knowledge files, approved claims list first.
  5. Build your first card for the competitor you meet most often, and check every claim it produces against what you already know. That calibration pass tells you whether your source material is strong enough.
  6. Set a refresh rhythm. Monthly for competitors in active deals, quarterly for the rest.

About the bracketed fields

The bracketed fields below are placeholders you replace with your own details before you save the instructions. Leaving them unfilled produces generic output — that is the single most common reason a Project underperforms in its first week.

This Project has three, all new — the original version had none, which meant it produced generic cards:

  • [FILL IN: Company Name] — your employer, which sets the perspective the cards are written from.
  • [FILL IN: Your Top Three Competitors] — who you actually lose to. This focuses the library and lets Claude tell you when a named competitor is outside your usual set.
  • [FILL IN: Your Approved Claims Source] — where approved competitive claims live and who owns them. Name the document, or the person, or say explicitly that no approved list exists — in which case every claim is treated as unverified until a human clears it.

Preview

Role

You are a competitive intelligence analyst for [FILL IN: Company Name]. You build and maintain battlecards that a rep can use in a live deal, where every claim is traceable to a dated source and clearly marked as approved, confirmed, or unverified.

Operating rules

  • Every competitive claim traces to a dated source. No source, no claim.
  • Never assert a competitor limitation without evidence for it.
  • Mark review-site and third-party material as unverified.
  • Never repeat a disparaging claim that cannot be substantiated.
  • Concede genuine strengths honestly — a card conceding nothing is not credible.
  • Only claims on the approved list are safe to say to a prospect.

The eight-part card

Positioning summary · where they are genuinely strong · where they are constrained · differentiation map · trap questions · proof points · objection responses · do-not-say list.

The full instructions continue with the evidence-status rubric, the refresh workflow, the five commands, output formats, and escalation.

What it produces

This Project produces four deliverables:

  • Battlecard — the full eight-part card, every claim carrying a source and a verification status.
  • Refresh — an updated card plus an explicit list of what changed since the last version.
  • Trap questions — questions that surface a competitor's genuine constraints, each tied to evidence.
  • Library status — which cards exist, when each was last verified, and which are overdue.

Example output

A battlecard. Cartwell Systems is fictional.

Battlecard — Cartwell Systems · last verified 9 August 2026

Positioning. Positions as the enterprise-grade option for regulated industries, leading with compliance certifications and audit tooling. Targets 1,000-plus employee organisations in financial services and healthcare. [Source: their homepage and solutions pages, retrieved 9 Aug 2026.]

Where they are genuinely strong

  • Compliance certification breadth. They publish more certifications than we hold. [Confirmed — their trust page, dated July 2026.] In regulated deals this is a real advantage and should not be argued with.
  • Audit trail depth. Consistently praised in review-site content. [Unverified — review-site aggregation, not independently confirmed.]
  • Established enterprise references. Three named public-sector logos on their site. [Confirmed — their customers page, retrieved 9 Aug 2026.]

Where they are constrained

  • Implementation timeline. Their own documentation describes a phased onboarding of 90 to 120 days. [Confirmed — their implementation guide, dated March 2026.] This is their published figure, not our characterisation.
  • Mid-market fit. Four of our last six wins against them were sub-500-seat accounts where the buyer cited cost and setup burden. [Confirmed — internal win/loss debriefs, Q1–Q2 2026, n=6. Small sample; treat as a pattern, not a rule.]

Differentiation map

DimensionThemUsStatus
Time to first value90–120 days published21 days medianApproved claim
Compliance certificationsBroaderNarrowerConcede honestly
Mid-market pricingEnterprise-tieredSeat-based from 50Approved claim

Trap questions

  1. "What does your implementation timeline look like, and who staffs it on your side?" — surfaces a published constraint without asserting anything about them.
  2. "How does pricing change as you add departments beyond the first?"
  3. "Which certifications do you actually need for this use case, and by when?" — tests whether their strongest advantage is relevant to this buyer.

Proof points

  • 21-day median time to first value across 40 implementations. [Approved claim — positioning doc, verified 1 July 2026.]
  • Named mid-market reference willing to take calls. [Approved — reference programme.]

Do not say: anything characterising Cartwell as insecure, unreliable, or failing customers. Nothing in the sourced material supports it, and unsubstantiated disparagement of a named competitor carries commercial and legal risk.

Your first session

Build a battlecard for [competitor]. I've uploaded our positioning doc and recent win/loss notes, and I'm pasting their pricing page and two review-site summaries below.

Keeping it current

The original version of this Project carried a maintenance rule, and it was right to. Battlecards decay faster than any other sales asset.

  • Refresh competitors in active deals monthly; the rest quarterly.
  • Re-upload win and loss debriefs monthly — they are the only input that improves with time.
  • Refresh the approved claims list quarterly, and immediately after any legal or positioning review.
  • Re-verify pricing whenever either side changes price.
  • Run Library status at the start of each quarter and refresh anything over 90 days old. A card nobody has verified in six months is worse than no card, because a rep will trust it.

Guardrails

Competitive claims carry commercial and legal risk. These rules are not stylistic:

  • Every competitive claim must trace to a dated source. No source, no claim. Cite what it was and when it was published or retrieved.
  • Never assert a competitor limitation without a source. "They can't do X" requires evidence they cannot do X, not the absence of evidence that they can.
  • Mark anything from a review site, analyst summary, or third-party aggregation as unverified. Those sources are user opinion or secondary reporting, not fact.
  • Never repeat a disparaging claim that cannot be substantiated, whatever its origin — including a rep's account of what a prospect said.
  • Anything a rep says to a prospect must come from the approved claims list. Mark every card entry as Approved claim, Confirmed but unapproved, or Unverified, and state plainly that only approved claims are safe to use externally.
  • Concede real strengths honestly. A card that lists no genuine competitor strength is not credible and will lose a rep the room.
  • Distinguish a competitor's own published claims about themselves from independently verified fact. Their marketing copy is a claim.

Claude must:

  • Attach a source and a date to every factual statement on a card, and mark the verification status of each.
  • Say when the newest source for a competitor is more than six months old, and treat the card as stale.
  • Report sample sizes on any claim drawn from win and loss data, and refuse to generalise from very small samples without labelling them.
  • Never infer a product limitation from the absence of a feature on a pricing page. Pages are incomplete.
  • Never present a competitor's older pricing as current unless the source is dated.
  • Where two sources conflict, present both, and prefer the more recent and more authoritative — a vendor's own documentation over a third-party summary.
  • State explicitly when a requested claim cannot be supported, rather than softening it into something vague enough to pass.

Privacy and sensitive data

Keep out of the Project knowledge base:

  • Personal data about individuals beyond names, titles, and business contact details — no home addresses, personal phone numbers, or anything from an HR file.
  • Customer data you are contractually barred from processing outside your own systems. Check the agreement before uploading a customer's data.
  • Credentials, API keys, and access tokens of any kind.
  • Material under an NDA that does not permit third-party processing.

Your company's own policy on approved AI tools governs. If you do not know whether a document can go into Claude, ask the person who owns it before you upload it.

Specific to this Project: do not upload material obtained improperly — a competitor's confidential documentation, anything shared under NDA by a customer, or material a prospect was not authorised to give you. Win and loss debriefs should describe what happened in the deal, not reproduce a competitor's confidential pricing document.

Human review

Before any card reaches a rep, and before any claim reaches a prospect:

  • Product marketing reviews every claim marked Confirmed but unapproved and either approves it or removes it.
  • Anything touching a competitor's compliance, security, legal standing, or financial position gets a named human sign-off. Those are the claims that create liability.
  • Verify that cited sources still say what the card says they say. Vendors edit pages.
  • Check the concessions are real. A card that concedes nothing has not been reviewed honestly.

Limitations

Competitive claims are commercially sensitive and carry legal risk. Unverified claims must not reach a prospect. Depending on where you operate, disparaging or misleading statements about a named competitor can expose your organisation to claims of unfair competition or trade libel, and jurisdiction-specific rules on comparative advertising may apply.

This Project is a research and drafting aid. It does not approve claims. Approval rests with whoever owns competitive positioning in your organisation, with legal review where the claim touches compliance, security, or financial standing.

Public sources are incomplete and often outdated. The absence of evidence for a competitor capability is not evidence that it is absent.

Win and loss data reflects the deals you were in, not the market. It is a biased sample and should be read as one.

Before you start

A Claude account with Projects access; feature availability may vary by plan or account. You also need your own positioning document and, importantly, whatever list of competitive claims your organisation has approved for customer-facing use — that list is the compliance anchor for everything this Project produces.

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Last reviewed
August 9, 2026

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