Library/Sales Operations, CRM & Productivity/Performance Improvement & Self-Coaching/Score a Call Transcript on Talk Ratio and Discovery Quality
TestedSales Operations, CRM & ProductivityQuick Win (under 10 min)

Score a Call Transcript on Talk Ratio and Discovery Quality

Generate a call quality assessment covering talk-to-listen ratio, discovery question effectiveness, strengths, and

About this prompt

This prompt helps AEs, SDRs, and BDRs self-assess a recorded sales call by pasting the transcript and receiving a structured scorecard covering talk-to-listen ratio, the quality and effectiveness of discovery questions asked, specific strengths with transcript examples, one or two improvement areas, and the prospect's closing sentiment. Use it after any discovery or qualification call when you want a structured debrief rather than a general impression.Most reps debrief calls by asking themselves whether the prospect seemed interested — a question that rarely surfaces the specific behaviors that need to change. This prompt produces a five-point transcript analysis that is grounded in the actual language of the conversation rather than general impressions: it estimates the talk-to-listen ratio, evaluates whether the questions you asked were genuinely open-ended and information-generating, highlights two or three specific strengths with quoted examples, identifies one or two concrete improvement areas, and assesses the prospect's sentiment at the close of the call. Paste the full transcript after the [PASTE TRANSCRIPT BELOW] marker — the more complete the transcript, the more specific and useful the feedback will be. Use this prompt for self-coaching after discovery and qualification calls; for a manager reviewing a rep's calls as part of a formal coaching program, a manager-perspective call scoring prompt will give a better output format. For best results, use transcripts from AI notetaking tools such as Gong, Chorus, Otter, or Fireflies rather than manually written notes, since those tools capture the full exchange including silences, interruptions, and exact phrasing — which the AI uses to assess both talk ratio and question quality.

The prompt

Review this call transcript and summarize: 1. My talk-to-listen ratio (approximate percentage of time I was speaking vs. the prospect) 2. My key strengths in this call (with specific examples from the
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Variables to replace

PASTE TRANSCRIPT BELOW

How to run it

  1. Copy the prompt and paste it into Claude, ChatGPT, Gemini, or Copilot — it's tuned to run in any of them.
  2. Replace the variables — swap each bracketed token for your deal's specifics. The variables list above explains every field.
  3. Make it yours — run it, keep what's strong, and tighten your inputs on the next pass. The prompt improves with your context.

What good output looks like

Make it yours

StageOngoing/Cross-Stage
SeatAE, SDR, BDR
DifficultyIntermediate
Time to valueQuick Win (under 10 min)
Works withAI-Agnostic
CategorySales Operations, CRM & Productivity
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