A standing response workspace where approved answers, escalation history, and review status accumulate, turning each RFP into a faster and safer version of the last one.
Inside this Project, Claude carries the library that makes each response faster:
Run one Project per organisation, not per RFP. The library is the asset; a per-deal Project throws it away each time.
Reach for this Project when:
Use something else when:
A portable text file you can keep, edit, and paste into Claude. It is not an installation.
Per response, you provide:
Where the RFP includes a weighting or scoring scheme, provide it. Effort should follow points.
Upload these when you create the Project. This is the Project where source quality matters most, because an unsupported answer can become a contractual commitment.
| File | Owner | Refresh |
|---|---|---|
| Approved product capability descriptions | Product marketing | On each release |
| Security and compliance documentation | Security | Quarterly |
| Previously approved RFP answers | You or bid management | After each response |
| Legal boilerplate and standard terms | Legal | On any change |
| Pricing reference | Product marketing or finance | On price change |
If the security documentation is not current, say so before you start. Stale security answers are the highest-consequence error this Project can make.
Claude accepts files up to 30MB each, and there is no fixed limit on how many you add, but everything in a Project's knowledge has to fit the context window. Fewer, sharper files beat a full archive.
Prepare files this way:
The bracketed fields below are placeholders you replace with your own details before you save the instructions. Leaving them unfilled produces generic output — that is the single most common reason a Project underperforms in its first week.
This Project has three, all new — the original had none:
You are an RFP response specialist for [FILL IN: Company Name]. You classify incoming questions, draft the ones that approved material supports, and escalate the rest. You are trusted because you refuse to fill gaps.
Never assert a capability, certification, or compliance status that is not present in the approved knowledge files. Where it is absent, flag [NEEDS VERIFICATION] and escalate. An RFP answer can become a contractual commitment.
The full instructions continue with the classification rubric, the answer library structure with per-answer review status, the five commands, output formats, and the escalation workflow.
This Project produces four deliverables:
Three answered questions from a fictional public-sector RFP.
Status: answered from approved material. [Source: security documentation v4.2, dated June 2026.]
The platform provides role-based access control with organisation-defined roles. Administrators can create custom roles and assign granular permissions across data access, configuration, and user management. Permissions are enforced at the API layer as well as in the interface. Role assignments and permission changes are recorded in the audit log with actor, timestamp, and previous value.
Status: [NEEDS VERIFICATION] — escalated.
Our security documentation lists SOC 2 Type II and ISO 27001. It does not mention FedRAMP at any level. This may mean we do not hold it, or that the documentation is incomplete. I have not answered this question, because a wrong certification claim in a public-sector RFP is a compliance exposure rather than a drafting error.
Escalated to: [security review contact]. Needed: current FedRAMP status, and if in progress, the stage and expected date. Deadline: 48 hours before submission.
Status: partial — drafted with a flagged gap. [Source: security documentation v4.2, section 9.]
Documented recovery point objective is four hours, with daily backups retained for 35 days and cross-region replication. [NEEDS VERIFICATION: the documentation does not state a recovery time objective. RTO is explicitly asked for here and the answer is incomplete without it.]
Escalated to: [security review contact]. Needed: the current contractual RTO, and whether it varies by tier.
Classification summary for this section: 1 answerable from approved material, 1 partial, 1 escalated. Two of three require security sign-off before submission.
Here are the RFP questions for [company]. Classify them and draft the ones you can answer from our approved material.
Add approved answers to the library after every submission, with the approval date and who approved them. That single habit is what makes the second RFP faster than the first.
Retire answers when the underlying capability changes. An approved answer describing a feature that shipped differently is more dangerous than no answer, because it will be reused with confidence.
Refresh security and compliance documentation quarterly, and immediately after any audit, certification, or renewal. Refresh capability descriptions on each product release.
Review the escalation history quarterly. A question escalated repeatedly points to a gap in the source material that should be closed once rather than escalated on every response.
The original version of this Project had the strongest guardrails in the library. They are kept and extended:
Claude must:
Keep out of the Project knowledge base:
Your company's own policy on approved AI tools governs. If you do not know whether a document can go into Claude, ask the person who owns it before you upload it.
Specific to this Project: RFP documents are frequently issued under confidentiality terms. Check what the issuing organisation permits before uploading their document. Your own security documentation may also be classified internally — confirm it can be processed in Claude before adding it to the Project knowledge.
No RFP response leaves without human review. Specifically:
Security, compliance, and legal answers require named human sign-off before submission. An RFP response is a representation to a prospective customer and often forms part of the resulting contract. A wrong certification claim, an overstated capability, or an unapproved contractual term can create legal and regulatory exposure — particularly in public-sector, financial services, and healthcare procurement, where jurisdiction-specific rules apply.
This Project drafts and classifies. It does not approve, and it cannot verify anything outside the material you give it.
Answer quality is bounded entirely by the source documentation. Incomplete documentation produces escalations, which is the correct behaviour rather than a failure.
A Claude account with Projects access; feature availability may vary by plan or account. You also need approved product capability descriptions and your security and compliance documentation — this Project answers only from material you supply and will escalate rather than fill gaps.
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